Accessibility at Gocha
We build getgocha.com so people using screen readers, keyboards, magnification, captions or switch devices can shop exactly like anyone else.
Updated September 2026
Conformance
Target
WCAG 2.1 AA
Status
Partially conformant
Self-assessed
October 2026
“Partially conformant” means some parts of the site do not yet fully meet WCAG 2.1 AA. Known gaps are listed in the statement below.
Built in
How the store adapts to you
The statement
Standard, work and gaps
Gocha targets WCAG 2.1 Level AA and adopts WCAG 2.2 criteria such as focus appearance and target size where practical. Gocha sells to customers in the United States; nothing on this page limits any rights you have under applicable law.
- Skip-to-content link and semantic landmarks (header, nav, main, footer).
- An accessibility panel — text size, contrast, motion, links, typeface, cursor — saved on your device.
- prefers-reduced-motion support: animations and auto-advancing carousels stop when your device asks.
- Text alternatives on product photography; labelled product-image and option controls.
- Labelled form fields with error messages, and a keyboard-accessible cart dialog that returns focus when closed.
- Optional analytics only after you choose, through an accessible privacy-choices panel.
- Payment (Stripe) and some third-party content are outside our code; we report problems we find to the vendor.
- Some product videos have no captions or audio description yet; their key information is also given in the product text.
- Some Gocha Finds product images come from suppliers and may have generic descriptions.
- Some older pages may still have contrast or focus issues we have not found yet — please tell us.
- Automated checks (axe-core) on a sample of key pages on desktop and mobile widths.
- Manual keyboard checks of the product gallery, cart dialog, contact form and privacy-choices panel.
- We have not yet completed a full manual screen-reader audit; this is planned.
- Scope: customer-facing pages on https://www.getgocha.com, including cart and account.
- Target: WCAG 2.1 Level AA (WCAG 2.2 AA where practical).
- Conformance status: partially conformant, self-assessed October 2026.
- Assessment approach: self-evaluation with automated tooling and manual keyboard checks.
- Technologies relied upon: HTML, CSS, JavaScript, WAI-ARIA.
We will fix it
Feedback and enforcement
If any part of this store blocks you, tell us and we will fix it or give you an accessible alternative — including helping you complete an order by email.
Please include the page address, your browser and any assistive technology, and what you expected to happen. We aim to reply within 2 business days.
Good to know
Questions people ask
We use the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our target, and adopt WCAG 2.2 criteria where practical. The US Department of Justice points businesses to WCAG as helpful guidance for accessible websites.
Not yet. The site is partially conformant with WCAG 2.1 AA: much of it meets the target, and we list the known gaps on this page. If something blocks you, tell us and we will work with you on an accessible alternative.
Email admin@getgocha.com or use the contact form and choose “Accessibility”. Include the page address and what happened. We aim to reply within 2 business days.
Yes. If any step stops you, email us and we will help you complete your order by email.
Everyone is welcome
Accessibility at Gocha
We want people using screen readers, keyboards, magnification or switch devices to be able to shop at getgocha.com. This statement explains our target, where we are today, the gaps we know about, and how to get help.
Conformance
- Target
- WCAG 2.1 AA
- Status
- Partially conformant
- Self-assessed
- October 2026
“Partially conformant” means some parts of the site do not yet fully meet WCAG 2.1 AA. Known gaps are listed below.
Keyboard access
Visible focus indicators, a skip-to-content link and keyboard-operable menus, cart and product options. We keep fixing keyboard issues as we find them.
Screen-reader support
Semantic landmarks, labelled controls, descriptive product image text and status announcements for key actions.
Personal display controls
Text size, high contrast, reduced motion, underlined links, readable typeface and large cursor — saved to your device.
Reflow and zoom
Layouts are designed to reflow on small screens and remain usable when zoomed.
Our standard
Gocha targets WCAG 2.1 Level AA and adopts WCAG 2.2 criteria such as focus appearance and target size where practical. Gocha sells to customers in the United States; nothing on this page limits any rights you have under applicable law.
What we have done
- Skip-to-content link and semantic landmarks (header, nav, main, footer).
- An accessibility panel — text size, contrast, motion, links, typeface, cursor — saved on your device.
- prefers-reduced-motion support: animations and auto-advancing carousels stop when your device asks.
- Text alternatives on product photography; labelled product-image and option controls.
- Labelled form fields with error messages, and a keyboard-accessible cart dialog that returns focus when closed.
- Optional analytics only after you choose, through an accessible privacy-choices panel.
Known limitations
- Payment (Stripe) and some third-party content are outside our code; we report problems we find to the vendor.
- Some product videos have no captions or audio description yet; their key information is also given in the product text.
- Some Gocha Finds product images come from suppliers and may have generic descriptions.
- Some older pages may still have contrast or focus issues we have not found yet — please tell us.
How we check
- Automated checks (axe-core) on a sample of key pages on desktop and mobile widths.
- Manual keyboard checks of the product gallery, cart dialog, contact form and privacy-choices panel.
- We have not yet completed a full manual screen-reader audit; this is planned.
Feedback
If any part of this store blocks you, tell us and we will work with you on an accessible alternative, including helping you complete an order by email.
- Email admin@getgocha.com
- Or use our contact form and choose “Accessibility”.
- Please include the page address, your browser and any assistive technology, and what you expected to happen. We aim to reply within 2 business days.
Formal details
- Scope: customer-facing pages on https://www.getgocha.com, including cart and account.
- Target: WCAG 2.1 Level AA (WCAG 2.2 AA where practical).
- Conformance status: partially conformant, self-assessed October 2026.
- Assessment approach: self-evaluation with automated tooling and manual keyboard checks.
- Technologies relied upon: HTML, CSS, JavaScript, WAI-ARIA.
Questions people ask
- Which accessibility standard does Gocha follow?
- We use the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our target, and adopt WCAG 2.2 criteria where practical. The US Department of Justice points businesses to WCAG as helpful guidance for accessible websites.
- Is getgocha.com fully accessible?
- Not yet. The site is partially conformant with WCAG 2.1 AA: much of it meets the target, and we list the known gaps on this page. If something blocks you, tell us and we will work with you on an accessible alternative.
- How do I report an accessibility barrier?
- Email admin@getgocha.com or use the contact form and choose “Accessibility”. Include the page address and what happened. We aim to reply within 2 business days.
- Can I get help placing an order?
- Yes. If any step stops you, email us and we will help you complete your order by email.
More policies
Questions? Email admin@getgocha.com — we aim to reply as soon as we can.